Stockbroking has often been defined by transactions. But at PPM, success is defined by relationships. The firm takes the relationship further, beyond the trade, beyond the dashboard, into the space where real human connection, understanding, and partnership happen.

Accessibility is a critical pillar of PPM’s service philosophy. It’s about more than just digital access or response times. It’s about being present and responsive to the evolving needs of clients. It means being available when it matters most and proactively engaging to create clarity and confidence.

PPM walks the journey with its clients. Their success is the firm’s mandate. And that shared commitment is what makes PPM not just a stockbroking firm, but a trusted partner in each client’s financial journey.

These four articles reflect insights by Dr. Jeremia Moloi, an independent design strategist and CX thought leader, writing in his capacity as an external expert. They represent a powerful point of view on what it takes to drive enduring value in the stockbroking space. For PPM and other forward-thinking organisations, putting people first isn’t just a philosophy, it is a competitive advantage, and the foundation of lasting relationships.